With Healthlink 789 of Banglalink, Banglalink userwill be able to get helpregarding the health-related issues. Just by Dialing 789 you will be able to connect the medical helplineof Healthlink service where you can directly consult with a expert MBBS doctorswho are specially trained to provide health issue related consultancy over phone.

Highlights of the Service:

• You will receive professional medical consultancy, health care information and 24/7 dedicated health counseling.
• Charge: BDT 5/min(10 seconds pulse applicable). VAT, SD & SC applicable.
• You can also avail daily health tips

Service Type: IVR & SMS

Subscription Request:
Banglalink users can subscribe the service through SMS, IVR and USSD.

• IVR: Banglalink user can talk to a doctor directly by dialing 789. By following the IVR instruction they can also avail daily health tips on SMS
• SMS: Banglalink user can also get the health tips service by sending SMS. Format is given below

Category	Service Name	Keyword	Short Code	USSD
SMS Tips	Daily Health Tips	START DHT		*789*4*6*1*1#
	Diabetic Tips	START DBT		*789*4*6*2*1#
	Quit Smoking	START QS		*789*4*6*3*1#
	Child Vaccination Program	START CVP		*789*4*6*4*1#

USSD: Subscribers can also avail the SMS services through USSD by dialing *789# .

IVR Service Subscription fee: BDT 15.00+VAT+SD+SC (with auto-renewal and without auto-renewal) for 20 minutes of IVR Browsing with 7 days' of IVR minutes validity.

IVR Service Change: BDT 5.00+VAT+SD+SC per minute.
How to Access IVR Service: To access, user need to dial 789. If user wants to get counselling regarding health issues then user have to press mentioned digit/number. User also can avail other subscription based mental health related SMS tips service as per the IVR Instruction.

SMS Service Subscription fee: BDT 2.00+SD+VAT/SMS (with auto-renewal).

Un-subscription Request

Category	Service Name	Keyword	Short Code	USSD
SMS Tips	Daily Health Tips	START DHT		*789*4*6*1*2#
	Diabetic Tips	START DBT		*789*4*6*2*2#
	Quit Smoking	START QS		*789*4*6*3*2#
	Child Vaccination Program	START CVP		*789*4*6*4*2#

• USSD: Subscribers can unsubscribe the service by dialing USSD code.
• STOP ALL: Subscribers can unsubscribe all the SMS and IVR service by sending STOP ALL keyword to 789.

Tariff Plan:

Call Center ervice:

Particular	Charge
Per minutes chargefor Counseling Without VAT	5.00

SMS Service:

Particular	Charge
SMS Subscription Fee (BDT) Without VAT	2:00
Subscription Fee (BDT) With SD + VAT + SD + SC	2.44
Validity (Day)	1

Help & support:

• Email: vassupport@synesisit.com.bd
• Helpline number for customers: +8801922101141