In joint cooperation, Banglalink & Synesis IT started Healthlink-789, a Medical Call Centre, from the November of 2008. It started its journey with the mission of providing health care advices and services to the general people of Bangladesh, particularly to the rural masses of the country, who are deprived of quality medical facilities and suffer the most during emergencies.

Healthlink-789 is dedicated to providing "Live Medical Answering Services" for 24 hours. Medical calls are answered promptly and personally by a group of Medical Officers who exhibit a professional and courteous demeanor at all times and are specifically trained for managing different medical problems over long distances via telephone calls. Healthlink-789 provides services in the following areas:

1. Primary treatment and advice for health related problem/disease or home management for any accidental injury.

2. Health related information like

• Ambulance
• Address of specialized doctors
• Blood Bank
• Clinic
• Diagnostics centers
• Hospitals
• Pharmacy
• Physiotherapy center
• Center for treatment of drug abuser, HIV-AIDS
• Medical Colleges
• Vaccination Centers
• Rehabilitation Center
• Ambulance

The calls received usually concern the following health issues:

Patients’ Complaint Pattern
Fever	14%
Com. Cold	9%
Diarrhoea	12%
Contraception	11%
G. Weakness	13%
STD	5%
PUD/GERD	10%
Pain related	14%
Skin problems	7%
Others	5%

In future, Synesis wishes to provide special medical advices and services, particularly focusing on the issues related to maternity and child health. In Bangladesh, many expecting mother and their infants die due to the lack of proper medical attention. Synesis IT wants to dedicate it's services for reshaping their fate and ensuring a better future for them. After all, the key to building a prosperous nation lies with the healthy, happy and bright children of today and tomorrow.


For more infomation visit www.healthlink789.com